Nova Poshta has announced changes to its package storage policy, reducing the free storage time from 7 to 5 days. This decision became effective on October 4, 2026.
Reasons for the Reduction in Storage Time
The reduction in free package storage time may be attributed to several factors, including:
- Increased demand for delivery services;
- Optimization of logistics processes;
- Reduction of storage costs.
Impact on Customers
The change in free storage time may affect customers who use Nova Poshta's services. They will now need to pick up their packages more quickly to avoid additional charges. This could lead to:
- An increase in inquiries to customer support;
- The need to adjust package pickup schedules;
- Possible dissatisfaction among some customers.