As of September 28, 2026, the Diia app is temporarily unable to provide passports, driver's licenses, and several other services. This is due to technical work being carried out by the State Migration Service.
Recommendations for Users
Due to the temporary unavailability of electronic documents, users are advised to carry physical originals of their passports and driver's licenses. This is especially important for those who plan to use these documents in the near future.
Alternative Ways to Confirm Identity
To confirm identity during the absence of access to electronic documents, users can utilize the eDocument feature in the Diia app. This allows for identity verification without the need for physical documents.
When to Expect Service Restoration
Currently, there is no precise information regarding the timeline for the completion of the technical work at the State Migration Service. Users can follow updates through the official channels of Diia and the SMS to receive current information about the restoration of services.